A suspected natural gas leak can disrupt operations and raise immediate safety concerns. Whether the issue is near a meter, appliance, kitchen, boiler or plant room, clear information and a controlled response matter. Find a Master Plumber helps businesses, facilities and building managers choose a plumbing business for commercial gas leak investigation, testing and repair.
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Ace Plus is a leading provider of integrated asset management, maintenance, and construction services to the market.
PUMPS • PLUMBING & GAS • ELECTRICAL • BUILDING MAINTENANCE • CONCRETE SCANNING • GPR • VACUUM EXCAVATION
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Rowson’s Plumbing Services is a proudly Western Australian owned and family-operated business providing commercial, industrial and residential plumbing services throughout the Perth metropolitan area. Established in 1998, the company has built a strong reputation for professional workmanship, reliability, safety and customer service.
Available 24... hours a day, seven days a week, Rowson’s provides commercial plumbing maintenance, emergency plumbing, blocked-drain clearing and CCTV inspections, gas services, hot water systems, leak detection, backflow prevention, strata plumbing and pump installation, servicing and repairs. The team is supported by ongoing in-house training and holds Master Plumbers Association membership, Waterwise Plumber recognition and WPCG accreditation.
Rowson’s is a multi-award-winning business, including the 2023 MPA Business of the Year for Commercial Maintenance Plumbing and Gas, reflecting its commitment to quality, compliance and long-term client relationships.
Natural Gas LeaksGas Fitters Gas PlumbingLpg Bottled InstallationsLpg Bottled LeaksLpg Bottled RepairsNatural Gas Installations+172 more
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Boeing Plumbing is a Western Australian plumbing business and part of the ABN Group, providing plumbing services to ABN Group’s residential building brands and a range of external residential and commercial clients. Created in 1978 to service the needs of ABN Group’s residential builders, Boeing Plumbing has grown into one of the largest domestic... plumbing operations in Western Australia.
With services across maintenance plumbing, gas fitting, renovations plumbing and light commercial work, Boeing Plumbing supports builders, homeowners and commercial clients with reliable plumbing solutions backed by ABN Group’s integrated construction network. The business provides plumbing services to brands including Homebuyers Centre, Celebration Homes, Dale Alcock Homes, Dale Alcock Homes South West and Webb & Brown-Neaves
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At Majestic Plumbing, we support the high-performance needs of industrial and infrastructure facilities with reliable, safety-first plumbing solutions. Whether it’s a large-scale factory, a mining site, or an airport terminal, we understand the complexities of these environments and deliver services built for efficiency, compliance, and minimal... disruption.. With over 40 years of experience, we have built a reputation for excellence, reliability, and innovation in commercial and industrial plumbing. Businesses across Perth trust us to deliver high-quality solutions that ensure compliance, efficiency, and long-term performance.
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Refined Plumbing & Gas is a Perth based family company that was established in 1997 by Rod Bailey. Rod and his team have over 20 years’ experience in all aspects of plumbing with a focus on maintenance plumbing. All of our plumbers and office staff are very experienced and knowledgeable providing professional and friendly service. We strive to... offer excellent service taking pride in our work and commitment to quality servicing for the insurance industry and real estate property management sectors primarily.
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O’Brien Plumbing Perth. Established in 2010 by Matt Latham under the tradename Liquid Allsorts Plumbing Solutions, we joined the O’Brien national network of expert Electricians and Plumbers in 2019. This started a new promising chapter of our business as we rebranded to O’Brien Plumbing Perth.
Prior to this, Matt Latham already had extensive... training and gas fitting experience, completing an apprenticeship involving commercial and new home plumbing in 2003. Matt then set about mastering various aspects of his trade such as new homes, commercial shop fit-outs and commercial and residential maintenance, and working in Perth on many of the new and old high rise buildings. With over 15 years of skills and experience, Matt has been able to provide cost-effective solutions for a variety of plumbing issues and effectively lead the business to the success it has gained in the plumbing industry up to today.
O’Brien Plumbing Perth’s ultimate goal is to raise the bar in Western Australia for customer service and satisfaction. Our “client for life” attitude has earned us a reputation for high levels of customer service and quality workmanship. Today, we can proudly say that we have become the go-to plumbing contractor in the area and many of our clients are actually repeat customers.
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Perth Plumbing Co is a family-owned and operated plumbing and gasfitting business servicing residential, commercial and industrial clients throughout Perth and the wider metropolitan area. The business provides a comprehensive range of plumbing, gas, drainage and hot water services, including emergency plumbing, leak detection, blocked drains,... pipe relining, backflow testing, renovations and new construction. With licensed and insured tradespeople and 24/7 emergency availability, Perth Plumbing Co focuses on quality workmanship, honest advice and reliable plumbing solutions.
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Natural gas leaks in commercial and industrial premises require a safety-first response. A smell resembling rotten eggs, a hissing sound, failed appliance ignition, repeated appliance lockouts, pressure loss, abnormal gas bills, a supplier warning or a failed pressure test can each warrant investigation. In larger premises, the source may not be immediately visible because pipework can run through ceiling spaces, service ducts, risers, plant rooms, roof areas and external meter locations.
If gas can be smelt, treat the matter as urgent. Avoid ignition sources and do not operate electrical switches or appliances. Move away from the affected area and contact ATCO, the gas supplier or an appropriately licensed gasfitter. Do not try to locate, tighten, repair, test or re-light a commercial gas system yourself.
Where natural gas leaks can occur
Natural gas leak work concerns suspected leaks across gas pipework and connected equipment. Depending on the premises, this can involve meters, regulators, valves, appliance connections, boilers, hot water plant, commercial kitchen equipment and other gas-fired systems.
Restaurants, hotels, clubs, schools, hospitals, aged care facilities, apartment buildings, laundries, workshops and plant rooms can each have different access arrangements and operational constraints. A gasfitter may also need to work around meter enclosures, risers, roof plant areas or external service compounds.
The fact that a smell or fault is noticed in one place does not establish the source. Investigation may consider the supply, meter, regulator, pipework, appliance connection, valve, control, burner train or appliance itself.
What commercial natural gas leak detection can involve
Commercial natural gas leak detection starts with the reported symptoms, the asset involved and the site conditions. A gasfitter may isolate sections of an installation, carry out gas pressure testing, inspect accessible connections and check relevant regulators before determining the appropriate repair scope.
Emergency isolation and make-safe works
Gas pressure testing and leak tracing on exposed or concealed pipework
Checks of regulators, valves, unions and appliance connections
Commercial kitchen gas rail and appliance connection testing
Leak investigation for boilers, water heaters and plant-room equipment
Assessment of safe operation before gas is restored following repair
Where a commercial gas leak repair is required, the work may involve repairing or replacing failed fittings, valves or pipework. The scope depends on the asset, symptoms, isolation points, access and consequence of failure; it may be a service call, a planned repair or a larger item requiring further coordination.
Managing disruption at a business or facility
Gas work at a commercial site may need to fit around tenants, trading activity, plant access and shutdown restrictions. In some circumstances, staged shutdowns, tenant notification, access permits, after-hours attendance or coordination with the gas network operator may be needed.
For emergency commercial gas leak repair, let the plumbing business know who can authorise urgent work and whether the affected area is occupied. Facility managers, strata managers, business owners, maintenance coordinators and asset managers can help make the first discussion more productive by identifying the relevant asset and access arrangements.
Information to have ready
Clear site information helps a gasfitter understand the reported issue and plan access. Provide what is safely available; do not place yourself at risk to collect details or images.
Give the site address, contact person and access instructions.
Describe where the smell, sound or fault was first noticed and whether any gas appliances are still operating.
Identify the gas meter location, gas type and affected appliance or plant where known.
Share appliance make, model and serial details, along with photos of labels, meters, regulators, visible pipework or damaged areas where safe.
Advise whether ATCO or the gas supplier has attended and whether a warning notice has been issued.
Outline shutdown restrictions, induction requirements, permits, permitted working hours and the person authorised to approve repairs.
Asset IDs, drawings, manuals, past service reports and maintenance history can also assist where the affected equipment forms part of a larger facility system.
Gas leak testing and repair in commercial settings
Commercial gas leak testing may involve checking the installation after sections have been isolated and examining connections or equipment associated with the reported fault. Following repair, recommissioning and safe-operation testing may be needed before gas is restored.
Because the condition of pipework and equipment cannot be determined from symptoms alone, avoid assuming that a failed appliance, a pressure issue or an odour identifies a particular component. The investigation should establish the relevant source and the repair required.
Gas products and equipment customers may encounter
Commercial sites can contain equipment and components from a wide range of manufacturers and supply channels. Examples customers may encounter include Kleenheat Gas and Origin in connection with gas supply, Rinnai, Rheem, Bosch, Vulcan and Dux for gas-fired water-heating equipment, and Bromic, Hobart, Cookon, Goldstien and Luus in commercial kitchen environments. Reece, Galvins and Tradelink are also names customers may see in relation to plumbing products and supply channels.
Product names and labels can be useful details when reporting a fault, particularly where an appliance, boiler, water heater, regulator or kitchen item is involved. Their presence does not by itself identify the cause of a suspected leak or the repair required.
Choose a plumbing business with clearer information
Gas fitting covers the supply, connection, testing and repair of natural gas and LPG systems and appliances. In commercial settings, gas work also needs to account for asset criticality, site access, safety and disruption to operations. Find a Master Plumber connects customers with Master Plumbers and plumbing businesses associated with the Master Plumbers and Gasfitters Association of Western Australia.
Find a Master Plumber is backed by the Association, which has represented Western Australia’s plumbing and gasfitting industry since 1901. Choosing a Master Plumber helps consumers make a more informed choice of plumbing business for their property or project.
Possible signs include a rotten egg smell, hissing, failed appliance ignition, repeated appliance lockouts, pressure loss, abnormal gas bills, a supplier warning or a failed pressure test. These signs do not establish the source of the issue.
What should we do if gas can be smelt at our premises?
Treat it as urgent: avoid ignition sources, do not operate electrical switches or appliances, move away from the affected area, and contact ATCO, the gas supplier or an appropriately licensed gasfitter. Do not attempt repairs or re-lighting.
Can the leak be inside concealed pipework?
It can be difficult to identify the location from symptoms alone. Commercial gas pipework may run through ceiling spaces, service ducts, risers, plant rooms, roof areas or external locations before reaching an appliance.
What details should we provide when reporting a suspected gas leak?
Provide the site address, symptoms and location, meter location, affected equipment details where known, supplier attendance or warning information, access requirements, shutdown restrictions and the urgent-work authoriser.
What can commercial gas leak testing involve?
It may involve isolation, pressure testing, leak tracing, inspection of connections and checks of relevant valves or regulators. The work required depends on the site, affected assets and reported symptoms.
Why might a site need coordination before gas work proceeds?
Commercial premises may have tenants, operational restrictions, permits, induction requirements, restricted access or shutdown windows. These details can affect how investigation and repair are arranged.
For natural gas installation work or faults not identified as a suspected leak, use the related commercial gas service pathways to choose a plumbing business that suits the work required.
